Terms

Three different things govern three different parts of coming to La Luna, and it is worth being clear about which is which.

1. This website

lalunafestival.casaluna.se is published by Casa Luna AB (org.nr 559556-0391, Torggatan 32, 431 35 Mölndal, Sweden) as information about the festival. We keep it accurate and current, and prices and availability shown here are read live from our ticketing — but the ticketing platform is the authority on both, and what you are charged at checkout is what applies.

The text, images, logo and design on this site belong to Casa Luna AB. Press and partners are welcome to use the logo as supplied — see Downloads & press.

2. Your ticket

Passes are sold through tickets.casaluna.se, and buying one is a contract with that platform, not with this website. Its terms are what govern your purchase — including the right of withdrawal, cancellation and refunds, and what happens if an event is postponed or materially changed.

Read the ticketing terms & conditions before you buy. They are short, and the cancellation section is the part most people want.

Payment is taken by Stripe on its own page. Tickets arrive by email.

3. How you are expected to behave

This is the part the other two do not cover, and it is the one that matters most on the floor.

Our Code of Conduct is a separate standard. It is not a purchase term and it is not a condition of sale — buying a pass neither signs you up to it nor buys you out of it. It applies to everyone at the festival: dancers, teachers, DJs, crew and organisers alike, whether you paid, were invited, or are working.

We can ask someone to leave for breaking it. Where that happens, any question of a refund is handled under the ticketing terms, separately from the conduct decision itself — the two are not traded against each other.

Getting in touch

Anything about an order: info@casaluna.se, with your confirmation email to hand.
Anything about the festival: lalunafestival@casaluna.se, or see Help & Support.

Governing law

Swedish law applies. If you are buying as a consumer, nothing on this page or in the ticketing terms removes the rights Swedish and EU consumer law gives you.